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Kim Houlne, Working Solutions
CEO 1786Oct. 7
7:30 p.m.
KERA TV
Kim Houlne tells how she built a network of agents to provide customer support for clients in industries from healthcare to travel. Working Solutions developed analytics to track productivity of thousands of home-based agents working across the country. Houlne shares the challenges of building a virtual workforce before the Internet had Google or Facebook.
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